Refund & Cancellation Policy

1. Monthly subscriptions

Invoice Uniform offers monthly SaaS subscriptions.

Paid subscriptions renew automatically each month until canceled.

2. Cancellation

Customers may cancel at any time through the billing portal, account settings, or by contacting support.

Unless otherwise stated, cancellation takes effect at the end of the current billing period. Customers keep access to paid features until the end of the paid period.

3. Refunds

Subscription fees are generally non-refundable once a billing period has started.

We may issue refunds at our discretion for cases such as:

• Duplicate charges
• Billing errors
• Accidental purchases reported promptly
• Service unavailability caused by Invoice Uniform
• Other exceptional situations reviewed by our support team

4. No rollover

Unused monthly invoice credits do not roll over to the next billing period unless expressly stated.

5. Failed payments

If a payment fails, we may notify the customer and request an updated payment method.

If payment is not completed, access to paid features may be limited, downgraded, suspended, or canceled.

6. Plan changes

If customers upgrade, downgrade, or change plans, billing changes may be handled by the payment provider according to the checkout, billing portal, or subscription settings in effect at the time.

7. Taxes

Subscription prices exclude applicable taxes.

If taxes are charged at checkout, refund handling may depend on the payment processor and applicable tax rules.

8. How to request billing help

For billing questions, cancellation help, or refund requests, contact:

billing@invoiceuniform.com

Landmark Software

30 N Gould St

Ste R

Sheridan WY 82801

Please include:

• Account email
• Workspace name
• Billing email
• Description of the issue
• Relevant invoice or payment reference if available